{"id":34515,"date":"2026-04-20T07:19:34","date_gmt":"2026-04-20T11:19:34","guid":{"rendered":"https:\/\/pinkstraps.com\/pk\/?page_id=34515"},"modified":"2026-07-09T04:44:40","modified_gmt":"2026-07-09T08:44:40","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/pinkstraps.com\/pk\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nReturn & Refund Policy \u2013 pinkstraps.com\/pk<\/title>\r\n<style>\r\n * { margin: 0; padding: 0; box-sizing: border-box; }\r\n body { font-family: Georgia, serif; font-size: 16px; color: #333; background: #fff; }\r\n .top-banner { background: #d63384; color: #fff; text-align: center; padding: 12px 20px; font-size: 13px; font-weight: 600; line-height: 1.5; }\r\n .hero { background: #fff0f5; text-align: center; padding: 60px 20px 40px; }\r\n .hero h1 { font-size: 40px; color: #c0005a; font-weight: 700; margin-bottom: 10px; }\r\n .hero p { color: #888; font-size: 14px; }\r\n .content { max-width: 1160px; margin: 0 auto; padding: 60px 30px 80px; }\r\n h2 { color: #c0005a; font-size: 20px; font-weight: 700; border-left: 4px solid #d63384; padding-left: 12px; margin-top: 40px; margin-bottom: 12px; }\r\n p { line-height: 1.85; margin-bottom: 14px; }\r\n ul, ol { padding-left: 22px; margin-bottom: 14px; }\r\n li { margin-bottom: 6px; line-height: 1.75; }\r\n a { color: #d63384; text-decoration: none; }\r\n a:hover { text-decoration: underline; }\r\n .notice { background: #fff0f5; border-left: 5px solid #d63384; padding: 18px 22px; margin-bottom: 32px; border-radius: 4px; font-size: 15px; color: #555; }\r\n .warning { background: #fff3cd; border-left: 4px solid #ffc107; padding: 14px 18px; margin: 22px 0; border-radius: 4px; font-size: 14px; color: #664d03; }\r\n @media screen and (max-width: 767px) {\r\n .content{\r\n padding-top:0px !important;\r\n }\r\n .hero h1{\r\n font-size:26px;\r\n line-height: 30px;\r\n }\r\n .hero{\r\n padding: 20px 10px;\r\n }\r\n \r\n}\r\n}\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n\r\n\r\n<div class=\"hero\">\r\n <h1>Return & Refund Policy<\/h1>\r\n <p>Last Updated: April 20, 2025  |  We want you to love every purchase.<\/p>\r\n<\/div>\r\n<div class=\"top-banner\">\r\n pinkstraps.com\/pk is a product of First in First Order Sportings LLC, a New\u2014Jersey registered company.\r\n<\/div>\r\n<div class=\"content\">\r\n\r\n \r\n <h2>1. Our Return Philosophy<\/h2>\r\n <p>At pinkstraps.com\/pk, we want every customer to feel confident and satisfied with their purchase. If for any reason you are not completely happy, we are here to help. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted. By placing an order on our site, you agree to the terms below.<\/p>\r\n\r\n <h2>2. Return Eligibility<\/h2>\r\n <p>To be eligible for a return, <strong>all<\/strong> of the following conditions must be met:<\/p>\r\n <ul>\r\n <li>Return request initiated within <strong>7 days<\/strong> of confirmed delivery<\/li>\r\n <li>Item must be <strong>unused, unworn, and unwashed<\/strong><\/li>\r\n <li>Item must be in its <strong>original packaging<\/strong> with all tags attached<\/li>\r\n <li>Valid proof of purchase (order number or confirmation email) provided<\/li>\r\n <li>Item must not be soiled, damaged, or altered in any way<\/li>\r\n <\/ul>\r\n\r\n <h2>3. Non-Returnable Items<\/h2>\r\n <p>Due to hygiene and safety reasons, the following items are <strong>strictly non-returnable and non-refundable<\/strong>:<\/p>\r\n <ul>\r\n <li>Panties, thongs, briefs, and all underwear\/bottom items<\/li>\r\n <li>Bodysuits and swimwear<\/li>\r\n <li>Items that have been worn, washed, or had tags removed<\/li>\r\n <li>Items purchased during a final sale or marked non-returnable on the product page<\/li>\r\n <li>Gift cards and store credits<\/li>\r\n <li>Items damaged due to customer misuse or improper care<\/li>\r\n <\/ul>\r\n <div class=\"warning\">\r\n <strong>\u26a0\ufe0f Hygiene Notice:<\/strong> All intimate apparel including panties, briefs, and bodysuits cannot be returned or exchanged under any circumstances, even if unused. This policy is strictly enforced.\r\n <\/div>\r\n\r\n <h2>4. Damaged or Defective Items<\/h2>\r\n <p>If you receive a damaged, defective, or incorrect item, contact us within <strong>48 hours<\/strong> of delivery. Please:<\/p>\r\n <ul>\r\n <li>Take clear photographs of the damaged or defective product<\/li>\r\n <li>Include your order number and a brief description of the issue<\/li>\r\n <li>Send to <a href=\"mailto:support@pinkstraps.com\/pk\">support@pinkstraps.com\/pk<\/a><\/li>\r\n <\/ul>\r\n <p>We will arrange a replacement or full refund at no cost to you. Failure to report damage within 48 hours may result in the claim being rejected.<\/p>\r\n\r\n <h2>5. How to Initiate a Return<\/h2>\r\n <ol>\r\n <li><strong>Contact Us:<\/strong> Email <a href=\"mailto:support@pinkstraps.com\/pk\">support@pinkstraps.com\/pk<\/a> with your order number, item(s) to return, and reason.<\/li>\r\n <li><strong>Approval:<\/strong> Our team reviews your request within 2 business days and issues a return authorization if eligible.<\/li>\r\n <li><strong>Ship the Item:<\/strong> Pack securely in original packaging and ship to the address provided. Return shipping is the customer's responsibility unless the item is defective or incorrect.<\/li>\r\n <li><strong>Processing:<\/strong> Once received and inspected, we notify you of the outcome within 3\u20135 business days.<\/li>\r\n <\/ol>\r\n\r\n <h2>6. Refund Policy<\/h2>\r\n <ul>\r\n <li><strong>Store Credit:<\/strong> Issued within 3 business days, valid for 12 months from issue date<\/li>\r\n <li><strong>Original Payment Method:<\/strong> Processed within 7\u201310 business days (subject to your bank)<\/li>\r\n <li><strong>Shipping Charges:<\/strong> Non-refundable unless the return is due to our error<\/li>\r\n <\/ul>\r\n <p>We reserve the right to refuse a refund if the returned item does not meet return conditions upon inspection.<\/p>\r\n\r\n <h2>7. Exchange Policy<\/h2>\r\n <p>We offer exchanges for size or color differences subject to stock availability. Contact support within 7 days of delivery. Exchanges are subject to the same eligibility conditions as returns. If the desired item is unavailable, store credit will be issued.<\/p>\r\n\r\n <h2>8. Order Cancellations<\/h2>\r\n <p>Orders may be cancelled before they are processed for dispatch. Once shipped, the order must go through the standard return process. To cancel, email <a href=\"mailto:support@pinkstraps.com\/pk\">support@pinkstraps.com\/pk<\/a> immediately with your order number.<\/p>\r\n\r\n <h2>9. International Orders<\/h2>\r\n <p>International customers are responsible for all return shipping costs, customs duties, and import taxes. We recommend using tracked shipping \u2014 we are not responsible for items lost in return transit.<\/p>\r\n\r\n <h2>10. Contact & Support<\/h2>\r\n <p>\r\n \ud83c\udfe2 <strong>First in First Order Sportings LLC<\/strong><br>\r\n \ud83d\udccd 39C Mezzanine Floor, 13th Commercial Street, D.H.A Phase II Extension, Pakistan<br>\r\n \ud83c\udf10 <a href=\"https:\/\/pinkstraps.com\/pk\">pinkstraps.com\/pk<\/a><br>\r\n \ud83d\udce7 <a href=\"mailto:pinkstrapsofficial@gmail.com\">pinkstrapsofficial@gmail.com<\/a><br><br>\r\n We aim to respond to all queries within 1\u20132 business days.\r\n <\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return & Refund Policy \u2013 pinkstraps.com\/pk Return & Refund Policy Last Updated: April 20, 2025  |  We want you to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-34515","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/pages\/34515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/comments?post=34515"}],"version-history":[{"count":4,"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/pages\/34515\/revisions"}],"predecessor-version":[{"id":36866,"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/pages\/34515\/revisions\/36866"}],"wp:attachment":[{"href":"https:\/\/pinkstraps.com\/pk\/wp-json\/wp\/v2\/media?parent=34515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}